Last updated: September 17, 2026
These Terms of Service ("Terms") govern your access to and use of the website, products, consultation, software development, design, automation, artificial intelligence, maintenance, and other services provided by CV Moontrain Teknologi Digital ("Moontrain Technologies", "Moontrain", "we", "our", or "us").
By accessing our website, requesting a consultation, accepting a proposal, or using our services, you agree to these Terms. If you enter into a separate written agreement with us, that agreement will control if it conflicts with these Terms.
You must be at least 18 years old and legally capable of entering into a binding agreement. If you use our services on behalf of a company or another organization, you confirm that you have authority to bind that organization to these Terms.
The scope, deliverables, timeline, fees, assumptions, acceptance criteria, and support period for a project will be described in a proposal, quotation, statement of work, invoice, or other written agreement accepted by both parties.
Any change outside the agreed scope may require a revised timeline and additional fees. We will communicate material changes and obtain approval before performing chargeable out-of-scope work.
You agree to:
Delays in providing required information, access, or approvals may affect the delivery schedule and cost.
Fees, taxes, payment milestones, payment methods, and due dates are set out in the applicable proposal, quotation, invoice, or written agreement. Unless otherwise stated, fees already earned for completed work are non-refundable.
We may pause work or restrict access to unpaid deliverables when an undisputed payment is overdue after reasonable notice. You remain responsible for approved work completed before a suspension or termination.
Each party retains ownership of intellectual property it owned before the project or developed independently of it. Ownership and license terms for project deliverables will follow the applicable written agreement and are generally effective only after full payment.
Unless expressly transferred in writing, Moontrain retains ownership of its pre-existing tools, reusable components, know-how, methods, templates, and general-purpose code. Where these materials are included in a deliverable, we grant the client the license needed to use the completed deliverable for its agreed purpose.
You grant us a limited license to use materials you provide solely to perform the services. We will not publicly identify you or display confidential project work as a portfolio item without permission.
Projects may rely on third-party platforms, APIs, open-source software, hosting, payment providers, artificial intelligence models, or other external services. Their availability, security, pricing, and terms are controlled by their respective providers.
Unless agreed otherwise in writing, you are responsible for third-party accounts, licenses, usage fees, and compliance with third-party terms. We are not responsible for outages, changes, or actions of third-party providers that are outside our reasonable control.
Each party will use reasonable care to protect non-public information received from the other party and will use it only for the agreed purpose. Confidentiality obligations do not apply to information that is public through no breach, already lawfully known, independently developed, or required to be disclosed by law.
Our handling of personal data is described in our Privacy Policy. If a project requires additional data-processing terms, the parties may agree to them separately in writing.
We will perform our services with reasonable skill and care. Any project-specific warranty or defect-correction period will be stated in the applicable written agreement.
Except for express written commitments, our website and services are provided on an "as is" and "as available" basis. We do not guarantee that every service will be uninterrupted or error-free, or that a project will produce a particular business, revenue, ranking, investment, or regulatory outcome.
To the maximum extent permitted by law, neither party will be liable to the other for indirect, incidental, special, punitive, or consequential loss, including loss of profit, revenue, goodwill, opportunity, or data, arising from these Terms or the services.
To the maximum extent permitted by law, Moontrain’s total liability arising from a specific service will not exceed the fees actually paid to us for that service during the six months before the event giving rise to the claim. This limitation does not apply where liability cannot legally be limited, including liability caused by fraud or willful misconduct.
Either party may terminate a service as permitted by the applicable written agreement. We may suspend or terminate access if you materially breach these Terms, fail to pay undisputed fees after notice, use the services unlawfully, or create a security risk.
On termination, you must pay for approved work completed and non-cancellable costs incurred up to the termination date. Provisions concerning payment, intellectual property, confidentiality, liability, and dispute resolution survive termination where their nature requires it.
These Terms are governed by the laws of the Republic of Indonesia. The parties will first attempt in good faith to resolve any dispute through discussion. If no resolution is reached, the dispute will be submitted to the competent courts of Indonesia, unless the applicable written agreement specifies another lawful forum or dispute-resolution process.
We may update these Terms from time to time. The updated version will be published on this page with a revised "Last updated" date. Changes apply prospectively and do not replace agreed project terms without the parties’ consent where such consent is required.
If you have questions about these Terms, contact us at: